Site down
White screens, error 500s, database errors and hosting problems.
- Home
- Fixes & services
- Website repairs
Website repairs
Broken website? We'll fix it.
Send us the error message, a screenshot, or just "it's stopped working". We find the cause, fix it, and tell you in plain English what went wrong.
Shopify
WordPress
BigCommerce
SquarespaceWebsite fixes on any platform
When your website or shop breaks, every hour costs you orders and trust. It might be a theme update that broke the layout, a plugin conflict, a payment gateway that stopped working, an expired SSL certificate or a hack.
Our design team has been fixing websites for 30 years, on everything from hand-coded HTML to Shopify, WordPress, WooCommerce, BigCommerce, Magento, Wix and Squarespace. We work out what changed, fix the cause and check everything else still works.
Once it's fixed, we explain what happened and how to stop it happening again, whether that's updates, backups, better hosting or a care plan.
What's included
What we fix
Checkout & payments
Payment gateways, shipping rates, tax and order email problems.
Layout broken
Theme updates, plugin conflicts and pages that look wrong on phones.
Hacks & malware
Malware removed, spam pages cleared, passwords reset and security tightened.
SSL & speed
"Not secure" warnings fixed and slow pages sped up.
Domain & email
DNS, domain renewals and business email that stopped working.
Why Foxy Websites
Designed by people who've done it for 30 years.
Our in-house design team plans, builds and checks every project. AI tools help with the legwork, and nothing goes live without a person signing it off.
Plain English
We tell you what went wrong and what we did, without jargon.
Any platform
Shopify, WordPress, BigCommerce, Wix, Magento or hand-coded.
Prevention
Backups, updates and monitoring so it doesn't happen again.
How a project runs
- Talk
A free chat about your products, your shop and what's not working.
- Plan & quote
A clear list of what we'll do, on which platforms, with a fixed price.
- Build & list
Design, setup and listings, with previews for you to check as we go.
- Launch
We go live together, test real orders and check Google can see it all.
- Look after
Fixes, updates and new listings whenever you need them.
Questions
Questions people ask
How quickly can you fix my website?
Urgent problems like a site being down or a broken checkout get looked at first. Call us on 01439 771468 and we'll tell you what we can do.
Can you fix a site someone else built?
Yes. Most of our repair work is on sites built by other people.
My site has been hacked. What should I do?
Change your hosting and admin passwords, then contact us. We'll clean the site, close the hole that let the hacker in and help you get removed from any Google warnings.
How much does a repair cost?
It depends on the problem. We take a look first, tell you what we've found and give you a fixed price before we do the work.
Related services
Often done together.
Google Shopping
Google Merchant Center setup, product feeds, disapproval fixes and misrepresentation suspension help.
See Google ShoppingWordPress & WooCommerce
WordPress websites and WooCommerce shops designed and built by a UK team with 30 years of experience.
See WordPress & WooCommercePlatform moves
Move your shop from eBay, WooCommerce, Magento or Wix to Shopify or BigCommerce with products, customers, orders and Google rankings kept.
See Platform moves